To clear any remnants, delete the Adobe Muse folder (located in the following folders): Mac OS: /Applications; Windows: /Program Files on 32 bit or /Program Files (x86) on 64 bit; Then download and install the latest version of Adobe Muse for Windows or Mac OS. The fix for it remains the same – search within the Program Files (on Windows) or Application (on Mac). If found, then try uninstalling again and delete the application’s folder from Program Files. Also empty the recycle bin/trash. Download and install Adobe Air and then try installing PaySketch again.
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Note:
Adobe Muse is no longer adding new features and will discontinue support on March 26, 2020. For detailed information and assistance, see Adobe Muse end-of-service FAQ.
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When you try to install Adobe Muse, you receive the following error:
'Sorry, an error has occurred.
Adobe Installer File Damaged
Downloads folder missing from dock. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.'
Download and install the latest version of Adobe AIR.
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Once successfully installed, reinstall Adobe Muse by following the steps in the next section.
Uninstall any copy/version of Adobe Muse already installed by following the steps detailed in Uninstall Adobe Muse.
To clear any remnants, delete the Adobe Muse folder (located in the following folders):
- Mac OS: /Applications
- Windows: /Program Files on 32 bit or /Program Files (x86) on 64 bit
Then download and install the latest version of Adobe Muse for Windows or Mac OS.
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When you attempt to install Adobe Creative Suite 3, you see the error message, 'The Installer Database is corrupt. Please Contact Adobe Customer Service if this problem continues.'
Solution 1: Delete the CAPS database and install Adobe Creative Suite 3.
- Attempt to uninstall any Adobe Creative Suite 3 products that are on the machine using the uninstaller
- On Windows XP:
- Click Start > Control Panel and double click Add or Remove Program.
- Select the Adobe Creative Suite 3 product and click Remove.
- Follow the on screen instructions.
- On Windows Vista:
- Click Start > Control Panel and double click Programs and Features.
- Select the Adobe Creative Suite 3 product and click Uninstall.
- On Mac OS:
- Run the Adobe Creative Suite 3 product uninstaller located in /Applications/Utilities/Adobe Utilities.
- Follow the on screen instructions.
- On Windows XP:
- Delete the Caps folder if you are unable to delete the Adobe Creative Suite 3 product or they are not listed.
- On Windows:
Program FilesCommon FilesAdobecapscaps.db
Program FilesCommon FilesAdobebackupcaps.db - On Mac OS:
/Library/Application Support/Adobe/caps
/Library/Application Support/Adobe/backup
- On Windows:
Solution 2: Manually remove Adobe Creative Suite 3 components and install Adobe Creative Suite 3.
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- Refer to the manual removal documentation for the version of the Adobe Creative Suite 3 you are attempting to install.
- Verify all components mentioned in the document have been removed and then install the Adobe Creative Suite.
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- For Windows, contact Adobe Technical Support for assistance with manually removing Adobe Creative Suite.
- For Mac OS, see the following documents:
- kb400607, ' Manually remove Adobe Creative Suite 3 Design Premium (Mac OS X)'
- kb400608, ' Manually remove Adobe Creative Suite 3 Design Standard (Mac OS X)'
- kb400604, 'Manually remove Adobe Creative Suite 3 Web Premium (Mac OS X)'
- kb400605, 'Manually remove Adobe Creative Suite 3 Web Standard (Mac OS X)'
The CAPS database can become corrupt and generate this error message. Removing the CAPS database should allow you to install Adobe Creative Suite 3 without the error messages. https://everalta237.weebly.com/blog/mac-os-105-download-apple. Occasionally it is necessary to do a more thorough removal of Adobe Creative Suite 3 components.